Lost Passport
When you have lost your passport, you must follow the procedure for
obtaining a new passport. In addition, you must fill out a Lost Passport
form. If you need super rush service then
you must click
here for special instructions.
Call your local Post Office and find out which branch is authorized
to handle passport applications. (In some areas, the Clerk of the Court
can perform this service). This is what you need to do:
 Gather the following application documents:
- A certified birth certificate (with raised seal), naturalization
certificate, or earlier U.S. passport;
- 2 professionally-taken recent passport photos - do not use
kiosk or your own photos;
- 2 copies of proof of travel - travel agent itinerary in your name
or copy of tickets;
- 2 copies of our authorization
form (click to print).
- 2 copies of passport application form DS-11 - this must be filled out
online. Click here for the DS-11 and follow instructions carefully.
- The lost passport form
DS-64 - this also must be filled out out
online. Click here for the DS-64 and follow
instructions carefully.
- Your drivers license or other current government photo ID.
- One copy of our Traveler Information and Payment Form (click to download).
 Take
these documents to an Acceptance Agent. Often this is your local
post office; call them to find out. You may also click
here to find the nearest agent with this US
State Department locator tool. Bring all the above materials
to the Agent who will witness your signatures, verify your identity and
seal the following in an envelope:
- One copy of the DS-11 application form (generated online in step 1-E above);
- Two passport photos;
- One copy of our authorization form (from step 1-D above);
- One copy of your itinerary;
- Your certified birth certificate (or earlier passport or naturalization certificate);
- U.S. Passport Services Fee of $135 made payable to the US Department
of State. (The
agent will charge a $30 fee.)
- If you are submitting multiple applications note that EACH applicant's application and supporting material must be sealed separately. You cannot submit multiple applications in a single sealed envelope; use separate envelopes for each applicant. Please advise your acceptance agent to seal each application separately!
DO NOT LET the postal official mail this envelope. Ask for it back, explaining you're having it hand-carried through U.S. Passport HQ in Washington, DC.
 Then place this sealed envelope in a shipping carrier's envelope (i.e.
FedEx, UPS, USPS, etc.) together with:
- A copy of the DS-11 application form;
- Second authorization showing your birth date;
- Second copy of your itinerary showing travel dates;
- A letter stating whether or not you have found the old passport;
- Our Traveler Information/Payment Form from step 1-G above;
- Passport & Visa Exchange Special Discounted Fee
(Visa/Mastercard, money order/cashiers check/business check)
(our fee is in addition to any required State Department fees)
$ 145.00 -- express service - 4 days to 3 weeks
$ 95.00 -- standard service - 3 weeks or more
(for 1 to 3 day service click for
our Super Rush option)
Add $28.00 shipping to all orders and an additional $18 surcharge for
Saturday delivery.
If, for any reason, the Passport Office suspends your passport, a reprocessing
fee will be charged.
- Ship this envelope via FEDEX immediately to:
Passport and Visa Exchange
50 S. Pickett Street ~~ Suite 212
Alexandria, VA 22304
Thanks for letting us provide you with you with the safe, secure and convenient service you demand and deserve.
© 2008 Passport & Visa Exchange. All Rights
Reserved.
Passport & Visa Exchange is not responsible for non-performance of third parties.
If, for any reason, the Passport Office suspends your passport, a reprocessing fee will be charged.
In certain instances we may request payment by certified funds.
Cancelled jobs will incur a $50 service fee + require a return fedex charge.
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