Lost Passport

When you have lost your passport, you must follow the procedure for obtaining a new passport. In addition, you must fill out a Lost Passport form. If you need super rush service then you must click here for special instructions.

Call your local Post Office and find out which branch is authorized to handle passport applications. (In some areas, the Clerk of the Court can perform this service). This is what you need to do:

   Gather the following application documents:

1. A certified birth certificate (with raised seal), naturalization certificate, or earlier U.S. passport;
2. 2 professionally-taken recent passport photos - do not use kiosk or your own photos;
3. 2 copies of proof of travel - travel agent itinerary in your name or copy of tickets;
4. 2 copies of our authorization form (click to print).
5. 2 copies of the State Department application form, DS-11 which MUST be filled out online. Click here to open the form in a new window. The first 5 pages are instructions; the 6th page is the form; fill it in ONLINE and then print two copies of the completed form. Then close the new window and continue with these instructions. DO NOT SIGN this form now.
6. The lost passport form DS-64 (click to access - MUST be filled on online and then printed!).
7. Your drivers license or other current government photo ID.
8. One copy of our Traveler Information and Payment Form (click to download).

1. One copy of the DS-11 application form (generated online in step 1-E above);
2. Two passport photos;
3. One copy of our authorization form (from step 1-D above);
4. One copy of your itinerary;
5. Your certified birth certificate (or earlier passport or naturalization certificate);
6. U.S. Passport Services Fee of $135 made payable to the US Department of State. (The agent will charge a $30 fee.)

DO NOT LET the postal official mail this envelope. Ask for it back, explaining you're having it hand-carried through U.S. Passport HQ in Washington, DC.

Then place this sealed envelope in a second envelope together with:

1. The signed second DS-11 application form with barcode (generated online in step 1-E above and signed in front of the acceptance agent);
2. Second authorization showing your birth date;
3. Second copy of your itinerary showing travel dates;
4. A letter stating whether or not you have found the old passport.
5. Our Traveler Information/Payment Form from step 1-G above;
6. Passport & Visa Exchange Special Discounted Fee
      (Visa/Mastercard, money order/cashiers check/business check)
     $  145.00 -- express service - 4 days to 3 weeks
     $    95.00 -- standard service - 3 weeks or more
   (for 1 to 3 day service click for our Super Rush option)
   Add $26.00 shipping to all orders and an additional $15 surcharge for Saturday delivery.
   If, for any reason, the Passport Office suspends your passport, a reprocessing fee will be charged.
7. Ship this envelope via FEDEX immediately to:
   
   
   Passport and Visa Exchange
   50 S. Pickett Street ~~ Suite 212
   Alexandria, VA 22304

Thanks for letting us provide you with you with the safe, secure and convenient service you demand and deserve.

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© 2007 Passport & Visa Exchange. All Rights Reserved.
Passport & Visa Exchange is not responsible for non-performance of third parties.
If, for any reason, the Passport Office suspends your passport, a reprocessing fee will be charged.
Cancelled jobs will incur a service fee.